PRIVACY POLICY

Last Update: 14.02.2024

Your privacy is important to [Divine Feminine Healing] This Privacy Policy is to provide you with information on how we process your personal data when you interact with our business.

“Personal data” is information relating to an identified or identifiable real person.

Categories of Personal Data Processed by [Divine Feminine Healing]

Personal data that is processed when you sign up to an eLearning account:

We ask you to provide your email address and name and job position (if applicable) to administer a learning account via open learning for your eLearning experience as part of our consultancy services.

You can choose to provide only your first name or a nickname instead of your full name if you wish.

Personal data that is processed when you engaged [Divine Feminine Healing] to undertake security consultancy services; data that is provided for the billing purposes.

[Divine Feminine Healing], will only hold the most basic of information for this purpose. This information will be identified prior to being provided.

Purposes and Legal Grounds:

Much of the information we hold will have been provided by you or your organisation for the purposes of [Divine Feminine Healing] being able to undertake legitimate business interests in delivering our services to you or your organisation.

[Divine Feminine Healing] will hold basic information that allows us to deliver our services in the provisions of Healing and Gift Services.

Data collected will be retained for a period of 6 years in order to satisfy any HMRC query; this information will be basis.

Where data is personal; [Divine Feminine Healing] will comply with Article 5 of the GDPR that requires personal data to be:
processed lawfully, fairly and in a transparent manner in relation to individuals;
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”
[Divine Feminine Healing] process your email address because you may use your email address and your password to sign in to your customer portal (if active). The legal ground for processing your email address for this purpose is based on [Divine Feminine Healing]’s legitimate interest in protecting the security of your account

[Divine Feminine Healing] also processes your email address for sending you important information about [Divine Feminine Healing] products and services.

The name you provide is associated with your account profile and is displayed when you submit comments or other material on any online account portal.

The legal ground for processing your email address and name for these purposes is [Divine Feminine Healing]’s legitimate interest in providing you important safety or other information about your [Divine Feminine Healing] products, services or account or material changes to this Privacy Policy, and in providing you an opportunity to engage with other [Divine Feminine Healing] users.

By providing your email you consent to receiving marketing information from [Divine Feminine Healing].

The legal ground for processing your email address for this purpose is your consent.

You may withdraw your consent to receiving marketing at any time by emailing us at jo@divinefemininehealing.co.uk and placing the subject as ‘request to be removed from marketing’ and notifying in the body contents of your specific requirements.

The marketing emails you receive from [Divine Feminine Healing] are based on the initial interaction with [Divine Feminine Healing].

The legal ground for processing this data for this purpose is [Divine Feminine Healing]’s legitimate interest in reducing the number of marketing emails sent to each customer by selecting which customers receive a marketing email rather than sending every marketing email to every customer who has consented to receiving marketing emails.

We may disclose personal data about you to others:

if we have your valid consent to do so;
to comply with a valid summons, legal order, court order, legal process, or other legal obligation;
to enforce any of our terms and conditions or policies; or (d) as necessary to pursue available legal remedies or defend legal claims.

We may also transfer your personal data to an affiliate, a subsidiary or a third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of [Divine Feminine Healing]’s business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding, provided that any such entity that we transfer personal data to will not be permitted to process your personal data other than as described in this Privacy Policy without providing you notice and, if required by applicable laws, obtaining your consent.

Cookies and Similar Technologies

Websites:

To help analyse how you and other visitors navigate [Divine Feminine Healing] websites and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIFs or other similar tools on our site or in our email messages to assist us in collecting and analysing such information.

We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site.

If you reside in the European Union or other jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.

Here are examples of third-party providers of analytics and similar services we currently use:

Analytical Services:

Google: Google Analytics is used to track site statistics and user demographics, interests and behaviour on websites.

We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimisation.

IONOS: IONIS is our hosting and email domain; utilised for managing all our email and website analytics. As With google, IONIS is also used to track site statistics and user demographics, interests and behaviour on our website.

We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimisation.

WordPress & Jetpack for WordPress: Our website is built through WordPress and utilises Jetpack for various attributes including additional analytical services to track site statistics and user demographics, interests and behaviour on our website.

Social Networks:

Third-party social networks that provide interactive plug-ins or social networking features (e.g., to allow you to connect to Facebook or Google to find friends to add as connections or to “Like” a page) on [Divine Feminine Healing] websites or mobile apps, may use cookies or other methods (e.g., web beacons) to gather information regarding your use of our websites and apps.

The use of such information by a third party depends on the privacy policy available on that social network’s website, which we encourage you to carefully review.

Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our site with any of your Personal Information that they may have.

We may also obtain analytics information from social networks that help us measure the effectiveness of our content and advertisements on social networks (e.g., impressions and clicks).

Social media will cover, Facebook, Instagram, Twitter and LinkedIn or any other platform we utilise for the marketing of [Divine Feminine Healing] You are reminded to review each individual social media platform privacy policies as [Divine Feminine Healing], cannot be held responsible for information you have provided to these organisations.

Children:

We request individuals under 16 not to provide personal data to [Divine Feminine Healing] If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.

Privacy Policy Updates:

We may update this Privacy Policy from time to time as we add new products, services and apps, as we improve our current offerings and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last updated” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.

We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the [Divine Feminine Healing] websites and apps that link to this Privacy Policy.

Retention of Personal Data

We will retain your personal data as long as your [Divine Feminine Healing] service is considered to be active and for a period of 12 months thereafter, to serve as reasonable information for the resolve of any disputes of services provided and for marketing purposes. If you do not want to receive marketing information following the cessation of any arrangement, you should advise so, in writing or by emailing us at jo@divinefemininehealing.co.uk and placing the subject as ‘request to be removed from marketing’ and notifying in the body contents of your specific requirements.

In addition, see below under “Your Rights” for a description of your right of erasure.

Data Controller:

If you reside in a country in the European Economic Area, then your personal data collected by [Divine Feminine Healing] is controlled by [Divine Feminine Healing].

Your Rights

If you reside in the European Union, you have the right under the General Data Protection Regulation to request from [Divine Feminine Healing] access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.